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Polices/Terms & Conditions

Polices/Terms & Conditions

Refund/Cancellation Policy

Return Policy

If you are dissatisfied for any reason you may return any unused merchandise that was not CUSTOM ORDERED to Spec Ops Outfitters within 30 days of purchase for a full refund. Products kept for over 30 days without a return request are considered final. ALL RETURNS REQUIRE A RETURN MERCHANDISE AUTHORIZATION NUMBER which can be obtained by contacting Spec Ops Outfitters. Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. Some products have a restocking fee of 15%. Spec Ops Outfitters will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please email us at specopsoutfitters@gmail.com to process a return. (All Propper products are non-refundable due to the manufacturing process).

Cancellation Policy

Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund. All orders that are returned to us via the "Return to Sender" option from the selected carrier will be treated as a cancelled order. You will receive a refund on the items purchased but will not be refunded the original shipping charge used to ship the order. If you received free shipping as a promotional option, the actual shipping cost will be deducted from the returned order and the remaining purchase amount will be refunded to you. 

Privacy Policy

Personal Information

Spec Ops Outfitters only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. Spec Ops Outfitters will handle all of this data with the utmost confidentiality.

Third Parties

Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Spec Ops Outfitters, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Spec Ops Outfitter’s affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

Security

To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.

Terms and Conditions

Agreement between User And Spec Ops Outfitters

The network of Spec Ops Outfitters Inc., or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. The services are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Spec Ops Outfitters Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular Spec Ops Outfitters website included within the Web Site’s network may also be subject to additional terms outlined elsewhere on that website (the "Additional Terms"). Additionally, the Spec Ops Outfitters Web Site may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular website, then these terms shall control.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE
(“specopsoutfitters.com”). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.

Modification of These Terms Of Use

Spec Ops Outfitters Inc. reserves the right to change the terms, conditions, and notices under which the Spec Ops Outfitters Web Sites are offered, including but not limited to the charges associated with the use of the Spec Ops Outfitters Web Sites. You are responsible for regularly reviewing these terms and conditions.

Use of Site, Personal and Non-Commercial Use Limitation

Unless otherwise specified, the Spec Ops Outfitters Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, images, software, products or services obtained from the Spec Ops Outfitters Web Sites.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Spec Ops Outfitters or to purchase Spec Ops Outfitters products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Spec Ops Outfitters is strictly prohibited.

Harassment in any manner or form on the Site or any of the Spec Ops Outfitters Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Spec Ops Outfitters employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

Copyrights and Trademarks

The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Spec Ops Outfitters Inc. The collective work includes works that are licensed to Spec Ops Outfitters. Copyright 2008. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Spec Ops Outfitters, or other respective owners that have granted rights for use by Spec Ops Outfitters.

Contact Number

Our Customer Care Specialists are available at (760) 214-8261. Please keep in mind that we are active duty Marines and are not always available to immediately take your call. Please leave us a message and we will get back to you as quickly as possible.

Shipping & Handling method and time shipped after the sale

Shipping

All items from our warehouse are shipped USPS Priority Mail (unless requested otherwise by cardholder) as soon as they are processed. Since each item is custom made and made to order, processing times can take up to two weeks from the date of purchase. In the event that an item is out of stock or backordered, you will be notified and you will be asked if you would like to continue with the order or cancel for a full refund. We do not ship over the weekend. Purchases may be delivered to your address or to one or many recipients. Items which do not ship from our warehouse are shipped by the vendor's preferred method which includes, UPS, FED EX, or USPS.

 

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